FAQ

Frequently asked questions.

Everything you need to know before working with us. If you can't find your answer, talk to the team.

The integration with your ecommerce takes less than 2 minutes. Receiving and cataloging your stock depends on volume, but typically 24–48 hours once it arrives at our warehouse.
No. No lock-in, no setup fee. You only pay for the operations you actually use.
Yes. We have clients from 200 orders per month up to brands with more than 50,000. Our pricing scales with your volume.
Of course. We receive and store your packaging materials, inserts, samples and gifts: the inbound is billed like any other reception and the material takes up storage like the rest of your stock.
We have agreements with Paack, GLS, CTT Express, NACEX and Correos. Our system picks the best one by destination, weight and day of the week it will be delivered. For returns, your customer can drop the parcel off at an InPost point.
Yes. Reception, inspection, classification (ok / not ok) and restocking in less than 48h from arrival.
It's included in every Furgox plan, with no extra cost and no user limit. It's used by small brands with 500 orders/month and companies with 50,000.
Yes. The dashboard works perfectly on mobile and tablet. Log in from any device to view orders, stock and reports in real time.
Anytime and without restrictions. Export to CSV or Excel directly from the dashboard with one click, as many times as you want.
Integrations with Shopify, WooCommerce, PrestaShop, Squarespace, Amazon, GLS, CTT Express, NACEX, Correos, Paack and InPost are included in every plan. No setup fee, no per-integration charge.
Yes, with the orders you fulfil yourself as the seller (MFN, "shipped by the seller"); this is not Amazon FBA. Your stock sits in our warehouse: we pick, pack and ship every Amazon order, send the tracking number back to Amazon and keep the quantities on your listings up to date. You connect it from your dashboard with your Seller Central account details.
Catalog, variants, stock, orders, tracking and returns (when the platform supports it).
We'll guide you through the migration. The switch takes hours, not days, because your stock and orders live in Furgox — your store is just the sales front.

Let's talk about your operation

30 minutes to see how Furgox would work with your volume, your SKUs and your carriers.

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