Plenty of people delay moving to an external warehouse thinking they first need to order a thousand branded boxes. You don't: you can start today without your own packaging and add it when it pays off.
What we use if you send us nothing
Your order ships in the carrier's own shipping material, usually its bag. We work with several carriers (CTT Express, GLS, NACEX, Paack…) and each one provides its own.
We charge you nothing for it: neither the material nor the handling. You pay for picking and shipping, like any other order, but no packaging charge.
How your customer sees it
The parcel arrives with the carrier's branding. It doesn't carry yours — that's the trade-off — but it doesn't carry ours either: nothing in the parcel tells your buyer there's a logistics operator behind it.
It's a correct, anonymous shipment. For many products that's exactly what's needed; for a brand that lives off the experience of opening the box, it falls short.
When it makes sense to stay like this
You're starting out and don't want money tied up in material before you know how much you'll sell.
You're validating a new product: printing 500 boxes for something you might drop in three months doesn't add up.
You sell items that need no special protection or presentation: accessories, clothing, small goods.
When your own pays off
The unboxing is part of your product and what sets you apart.
You want to include a card, a sample or a gift in every order.
The item needs specific protection a bag doesn't provide.
You live off repeat purchases: the box is a brand reminder in your customer's home.
How to set it up, step by step: Packaging: your materials and the rules for each order.
What each option costs
Carrier's material: €0 for packaging.
Your own packaging: €0.20 per order as a handling fee (standard rate; if your contract says otherwise, your contract applies). You see it broken down on each order, in the logistics cost, under the Packaging line.
Getting the material to us: your packaging arrives with an inbound, just like your products, and pays receiving by package like any inbound (standard rate: €6.50 per pallet and €0.95 per loose box). After that it takes up warehouse space like the rest of your stock.
Note the detail: those €0.20 are per order, not per unit or per material. An order with six items that gets your box, your paper and your card pays the same as one with a single item and just the box.
And if a packaging set to “Ship without it” runs out, orders ship without that material and its handling isn't charged: if the order carries no other packaging of yours, it doesn't pay the €0.20.
In context, the handling is usually the cheapest part of your unboxing: what costs money is the printed box, not us using it.
Switching between options
Send us your material with a Packaging inbound: how to create an inbound.
Under Packaging → Rules, tell us what each order gets. The quickest is the For all products rule: whatever you put there goes into every order. If a product needs something else, set it under By product.
From then on, the orders we pack ship with yours.
And the other way round: remove a product's packaging and it ships with the “For all products” one; if there's nothing there either, it goes back to the carrier's material without you doing anything else.
FAQ
Can I mix the two?
Yes. Leave “For all products” empty and put your box only on your hero products, under “By product”: those ship in your box and the rest in the carrier's material.
Can I choose which bag it goes in?
Not directly: the material depends on the carrier, and the warehouse picks the carrier based on destination, weight and zone, so it can change from one order to the next. If you need consistent presentation, the answer is your own packaging.
What if my product doesn't fit in a bag, or is fragile?
Write to us before sending the stock. Some items need a box no matter what, and it's better sorted before the first order arrives than after.
Does the parcel carry Furgox advertising?
No. We never put our brand in your parcels.
Unsure whether moving to your own packaging pays off? Message us from the panel chat and we'll work it out with you.